Yes, before awarding a contract you have at any time the opportunity to write messages to and receive messages from experts.
We automatically inform you by email about new messages. The questions which might be asked concerning your auction are usually private messages, and can only be read by you and the addressed expert.
If an auction is concluded successfully and you have decided upon an expert, we send to both parties the contact data by e-mail. Depending on what you have set before for this case you will get the e-mail address, phone or mobile number etc.
Should it happen once that you aren't satisfied with the service of an expert commissioned by you, it is advisable to examine firstly what could have been the reason. What has led to it? Maybe there was not enough communication from the beginning on, particularly during the processing phase? Was the description of the job detailed enough? It is important to show factually to the expert the points of your dissatisfaction and try together to clear the situation. Sometimes misunderstandings lead to wrong results which can still be corrected afterwards.
Provide the expert with enough time to answer your messages and to work on your order. If you don't get any reaction for several days please contact us via phone or email.
Before you award a contract to an expert please clear all important details for the order processing. This includes also the readiness of the expert for personal contact. After awarding the auction you receive the contact information, phone number and email address, of the expert by our portal.
You can find experts faster if you upgrade your auction to a top auction or invite experts directly. Also, a good precise description will help you find the appropriate expert faster.
Your private messages can only be read by and the contacted member.
You recognize private messages by the fact that they have a sender and recipient.
If you found the appropriate expert and commissioned him, you are able to send him documents. As you receive the contact details after the order awarding, it is possible to an exchange of documents by email or after arrangement also on postal way. To simplify the exchange of files, Writeree.com offers you a simple work desk view through which you can exchange files also directly on the portal.
You find your messages under the main menu "messages".